Communications Training Officer (CTO) Course
This is THE class for your 911 centers. In this three-day course, you will develop the tools to teach new prospective members in the industry. This course will expand the standards of the industry, while re-affirming the best practices every center is looking for.
We will specifically examine:
The DOR (Daily Observation Report) and how to use it properly.
How to develop a Task sheet.
When to apply a PIP plan (Personal Improvement Plan).
How to council and support the new trainee.
The liability of training for you and your center.
How to teach both the young and older trainees.
Mitigation techniques for the trainees.
NRT (Not responding to training).
When to sign off on an employee.
These are just a few of the topics covered in this amazing workshop. At AEP we look to empower trainers with the best tools to move our lifesaving industry forward.
Upon completion your new CTO’s will have the confidence and knowledge to bring back to your centers the most up to date information to train our new employees. We will take you from day one to sign off. This course is an evidence-based representation of the best training practices today.
The price for this three-day, in-person block of instruction is 489.00 per person.
Provide the space that can hold twenty-five students and we will provide the rest.
Testimonials from past attendees:
“This is the best class I have taken!! I would take this class over and over.”
- Casey from Great Falls, Montana
“The class is filled with great tools and ideas to bring back to my center”
- Chris from Portland, Maine
“Very engaging”
“Best CTO class hands down”
Class Length:
24 Hours (3 days)
Contact us to confirm this workshop can be used for continuing education credit at your PSAP.
To enroll in this workshop, or if you have any questions, e-mail booking@ameri-prep.com or call (401) 344-0054 between 8am-4:30pm Pacific time.