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Though you may get calls throughout your shift that infuriate or befuddle you, whether from common callers or not, it is our job as public safety telecommunicators to follow our protocols and send help, regardless of our personal feelings on the matter.
On this Veterans Day, let us come together to celebrate our heroes, support veteran initiatives, and reflect on the impact of service—both in our military and within our company. Thank you for your service, today and every day.
On this week’s episode of Lifeline 911, Erica, Gary, and AEP Director of Education Ted Bourgeois begin to discuss the need for engaging virtual training and detail the upcoming virtual Communications Training Officer (CTO) Workshop on November 3-5th.